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Incident Response Best Practices

Successful incident response requires much more than a CISO giving direction and leading the charge. There are many players with specific areas of expertise involved: Board of Directors, executive leadership, forensics, legal, communications, insurance.

Jonathan Trull General Manager, Security and Incident Response at Microsoft
Charles Carmakal SVP & CTO at FireEye Mandiant
Jonathan Yaron Chief Executive Officer at Accellion

Key Takeaways:

  • Develop an incident response plan before you need it
  • Ensure everyone is aligned on the same goal: detection, response, then recovery
  • Communicate frequently and with full transparency
  • Practice empathy but set expectations – it’s OK not to know the answer

About The Speakers

Jonathan TrullJonathan Trull leads a global team of cybersecurity experts dedicated to identifying and implementing the best Microsoft Security, Compliance and Identity solutions that help protect customers. His team’s extensive knowledge of cybercriminal activities provides insightful context to advise organizations on how to stay ahead of evolving cyber threats by leveraging the power of AI, IoT and machine learning built into Microsoft’s portfolio of security products.

He has 18 years of expertise in technology leadership roles across industry, academia, the U.S. Navy Reserves and as the CISO for the state of Colorado. He is also part of the distinguished cybersecurity program at Carnegie Mellon University, mentoring and training future CISO leaders.

Jonathan Trull has been recognized by the SANS Institute as one of the “People Who Made a Difference in Cybersecurity”

Charles CarmakalCharles Carmakal is one of FireEye Mandiant’s leading incident response experts. He oversees a team that has helped over a thousand organizations respond to complex security breaches orchestrated by foreign governments, organized criminals, and political hacktivists. Mr. Carmakal has 20 years of experience helping organizations become more resilient to cyber attacks.

Mr. Carmakal has significant experience helping Fortune 500 organizations build and enhance security programs to combat advanced attacks. He frequently provides strategic security guidance to executive leadership and boards of directors.

Mr. Carmakal has conducted television and print interviews by media organizations including 60 Minutes, CNBC, Wall Street Journal, Reuters, Bloomberg, New York Times, Washington Post, NBC News, and Fox Business.

Prior to joining Mandiant, Mr. Carmakal served in various leadership roles within PwC in the US and Australia. He received Bachelor’s and Master’s degrees in Decision and Information Sciences from the University of Florida.

Jonathan YaronJonathan Yaron was appointed Chairman of Accellion’s board of directors in September 2015 and named CEO in January 2017. He has over 25 years of enterprise software industry experience as well as extensive strategic and operational expertise. Prior to Accellion, Jonathan was Founder, CEO and Chairman of Enigma, a service lifecycle management company, a position he held for 21 years, before selling the business to PTC.

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